Technical
Yes, upon request.
Yes. All accounts come with a powerful hit statistics reporting tool from Google Analytics. We automatically email a PDF report that shows the number of hits, page views, referrer logs, country stats and more for the previous month!
No. The private FTP account that is given to you is meant for uploading and managing your website. If you intend to store files for public download, we recommend setting it up via http instead.
Yes. Each day, we make a backup of your website which is available in the event your website is corrupted by a programming mistake, etc. There may be additional charges to restore your site.
No. Like most hosting service providers, we do not provide a dedicated IP address for each hosting account due to the world shortage of IP addresses. If special circumstances require that your website have a dedicated IP address, please let us know and we will attempt to accommodate your request.
Yes. We offer 24x7x365 support via trouble ticket and email, and telephone support Monday through Friday 8 am to 5 pm CST. To submit a trouble ticket, go to www.usnx.com/trouble-ticket. Or you can send an email to support@usnx.com.
You can access your email from any browser by going to mail.yourdomain.com.
Please leave a message and a technician will be paged by our voicemail system. You can also contact us by emailing support@usnx.com.
Make sure the front page of your site in named index.html, index.php, etc. If you need it named differently, please let us know so we can set up the alternate filename on the server.
You can call 601-956-4770 extension 227, or send an email to support@usnx.com.
The standard size of email boxes is 400 MB. Upon request, we will increase this mailbox size if circumstances justify it. There is an additional fee associated with increasing mailbox sizes.
We offer Windows servers running IIS, and Linux servers running Apache Web Server.
We support MySQL, Postgres, and Microsoft SQL databases.
We support PHP, .NET, ColdFusion, ASP, Javascript, Perl, and CGI.